Privacy Policy

This policy contains information about your privacy. By posting, you are declaring that you understand this policy:

Your name, website address, town, country, rating and comment will be publicly displayed if entered.

Aside from the data entered into these form fields, other stored data about your comment will include:

- Your IP address (not displayed)
- The time/date of your submission (displayed)
- Your email address will not be shared. It is collected for only two reasons:
- Administrative purposes, should a need to contact you arise.
- To inform you of new comments, should you subscribe to receive notifications.
- A cookie may be set on your computer. This is used to remember your inputs. It will expire by itself.

This policy is subject to change at any time and without notice.

Terms and Conditions

- These terms and conditions contain rules about the posting of comments. By submitting a comment, you are declaring that you agree with these rules:
- Although the administrator will attempt to moderate comments, it is impossible for every comment to have been moderated at any given time.
- You acknowledge that all comments express the views and opinions of the original author and not those of the administrator.
- You agree that we contact service provider you are writing about to make sure you have actually has dealings with.
- You agree that PAN is not liable for any post done by your clients who post reviews about your service
- You agree not to post any material which is knowingly false, obscene, hateful, threatening, harassing or invasive of a person's privacy.
- The administrator has the right to edit, move or remove any comment for any reason and without notice.

Reviews  Rank

Review are determined by 5 criterias which will classify your review and the number of stars

- Communication (how fast emails are answered, feeback etc)
- Logistic (how well the travel plan is organised and set up for the pet owner)
- Care (how much care is given on the pet health and safety)
- Service (how the overall service provided)
- Document (Precision in the documents required)

Once comments have been posted, our PAN team will review and publish once the review has been verified. Pet agents/Affiliates can post their comments as well on those published. The better the comment is made, better are the services provided.

Failure to comply with these rules may result in being banned from further commenting.

These terms and conditions are subject to change at any time and without notice.


PAN Team